The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Madame's Mercantile reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Madame's Mercantile believes that customer conduct violates applicable law or is harmful to the interests of Madame's Mercantile .



  • Privacy Policy

  • Madame's Mercantile use of personal information that you may submit to Madame's Mercantile through this Web site is governed by the Madame's Mercantile Privacy Policy. Madame’s Mercantile doe not give out any information about our clients to anyone else, unless they have asked for a referral to another vendor. We will ask first if it is OK to post any pictures you send in Madame’s Gallery. If your picture is posted in Madame’s Gallery, only your name, comments, and picture – with no other contact information will be published.



  • Shipping & Delivery

  • All ready-made items will be shipped the next business day after notification of payment is received. Items that are custom-made will be shipped as soon as they are completed, and notification of shipment will be sent to the purchaser at the time the item is sent. At this time, Madame's Mercantile ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Madame's Mercantile ships merchandise to Canada, Sweden, the Netherlands, Ireland, and the UK, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Items listed on Madame’s site are available for the listed price (in US Dollars), plus shipping. For special orders, please contact Madame via e-mail, using the “contact us” option on the site.



  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Madame's Mercantile is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Return Policy

  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Madame's Mercantile reserves the right to change its payment procedures at any time without prior notice to you. Madame’s will happily replace an item or refund the purchase price, less shipping cost, of any item that is found to be unsatisfactory, provided the item is returned in still-new condition. The purchaser will pay for return shipping.